How Do I?
NSOU (Portal) Help
ALVIN Help
Groupwise Email
Login, Passwords & Banner ID #s
Wrong or Missing Courses?
Benefits Help
Classroom Technology

Wrong Classes or Missing Classes | Help!

Occasionally there will be a mix up in the information entered into the Registration system and one of the following problems will occur:

  • The wrong classes are listed in the Portal and/or ALVIN, or
  • Classes are missing from Portal and/or ALVIN, or
  • An additional faculty member's name is listed in the Portal, or
  • Students listed on the official ALVIN roster are not listed in the Portal.

This is almost never a problem with the Portal or ALVIN, it is instead most often a problem with the Registration information and must be corrected by your department.

To have the problems listed above resolved quickly:

  1. Check ALVIN to see if the course is listed there and that the roster is correct.
  2. Go to the online course correction form and fill out all the information accurately.
  3. You will be contacted via email when the course has been added to the Registration system.

Please note: Because the information must be handled by several departments, this can sometimes take 1-2 weeks to process.

Go to the course correction form